TERMS AND CONDITIONS OF TRADING

Warranty

All goods supplied by Shopwarehousedirect.com come with a 12 Month Warranty(unless stated otherwise) which commences from the date of delivery to or/and upon receipt by the purchaser. This Warranty is standard on all products supplied by us. However, the warranty can be extended by prior arrangement before delivery. Where the warranty is to be used contact has to be made with Shopwarehousedirect.com

The 14 days money back guarantee
• Damaged or goods of unacceptable standards may be returned and replaced or money back under the 14 days money back guarantee.
• Goods are returned as described by ‘Returns‘, below.
• All our products carry manufacturers’ guarantees which are not affected by any of the above likelihood of inconveniencies.

Delivery

  • VAT is chargeable for goods delivered in EC countries.
    • Delivery of goods will normally be within 14 days in all EC countries.
    • Delivery of goods to the rest of the world will normally be within 28 days.
    • Orders made at the weekend or bank holidays would be processed on the next normal working day.
  • Any complaint on delivery or damage to goods must be notified within 5 working days of the receipt of goods in writing to sales@shopwarehousedirect.com.

read more information on delivery »

Returns

  • You must inform Shopwarehousedirect.com that you are returning the goods and we will issue you with a returns number which must be attached to the package with your name and address.
    • Any goods returned without a returns number will not be accepted back or refunded.
    • Goods must be returned in their original packaging with all contents enclosed.
    • All goods being returned should be by registered post or by a reputable carrier as this will give you the security of being able to claim in case of loss or damage.
    • Goods must be unused and in a re–saleable condition. Click here for returns form

Methods of payment

Credit Cards Accepted
We accept all major credit/debit cards.

  • Mastercard
  • Visa
  •       Maestro UK
  • Electron

Our acceptance of American Express Cards applies to the British Sterling Pounds (GBP) transactions only.
If your card is not listed above please contact us.

Payment by cheque from any Bank not accepted.

Exports

Upon agreement arrangements can be made to dispatch goods to all EC countries and the rest of the world. Shopwarehousedirect.com will make the necessary arrangements for freight and insurance quotations plus any other documentation. Payment has to be made in British Sterling Pounds or by banker’s draft. Irrevocable letters of credit will be exclusively acceptable if confirmed by a British London based Bank.

Prices are subject to fluctuations without prior notice

Please check that on receipt of delivery the packaging is not damaged, if the packaging is found to be damaged please inspect the goods (If they are found to be damaged) please accept delivery but sign for the delivery adding the words (DAMAGED GOODS RECEIVED).This does not affect your 14 day money back guarantee in any way.
Inform Shopwarehousedirect.com and we will arrange for another item to be dispatched immediately and collect the damaged item at a pre arranged time.

Thank you once again for shopping with Shopwarehousedirect.com. Please shop again. You are safe with us, your shopping is safe with us and your interests are safe with us – Shopwarehousedirect.com. Do not forget you have placed this order with the security that you have 14 day money back guarantee.

On Error Pricing

Should a pricing error be spotted or in case of a pricing error being identified or discovered before an item is shipped, Shopwarehousedirect.com is only required to offer the shopper, consumer, buyer or /and a business concern, a full refund or the opportunity to purchase the item at both the recommended retail and wholesale price.

*To be able to speed up the progress of all Orders and any such like business agreement transactions made in connection to our goods, especially, LaCie products, all shoppers, consumers, buyers or/and business concerns, are hereby informed and further reminded to always, click the shipping option before making any such orders.

Disclaimer

Where goods are found to contain faults that exist outside the terms of the Warranty i.e. equipment abuse, incorrect usage of equipment, accidental or deliberate damage or any other not specifically covered by the Warranty, ShopWarehouseDirect.com will not be held responsible.